About Us
Our Story
St. Bartholomew’s Court has been a charitable nursing home for the elderly residents of Knowsley for 30 years. We have an excellent footprint in demonstrating high standards of care. We currently hold platinum status for the Gold Standards Framework for End of Life Care.
We have a firm policy which enables us to create an environment as near as possible to home life with individual's frailty, long term conditions and illnesses taken into consideration.
At St. Bartholomew's Court, we follow and promote our values Honesty, Empathy, Achievement, Respect and Teamwork (HEART) which reflects our care delivery within the service.
Our Vision
To deliver outstanding, person-led care with a kind and compassionate approach to the residents of Knowsley and surrounding areas. Our goal is to provide the best Quality of Life for people living, dying, working and visiting in the care home so that people feel safe and valued.
Our Values
Honesty - We will be open and transparent when communicating and careful of how we deliver and receive sensitive information.
Empathy - We will be caring, understanding and supportive to our residents, their families and to each other.
Achievement - We will continue to develop and invest in the business to realise our potential as a team, as individuals and as a charity.
Respect - We will be thoughtful and ensure we are always promoting fairness, equality, dignity and autonomy.
Teamwork - We will all work together, foster relationships and work with a multidisciplinary approach in order to achieve our goals and fulfil our vision.
Our Objectives
St. Bartholomew's Court Nursing Home provides accommodation and professional care for elderly and frail residents of Knowsley over the age of 65 years, ensuring that they are treated with the maximum of dignity, privacy, respect and independence within an environment as near as possible to normal home life. We are able to facilitate adults aged 18-64 years, if their needs can be met by the service. This is decided on an individual basis and must be expressly agreed by the Matron/Deputy Matron. We are able to provide nursing care for up to 51 residents.
Our Key Objectives
- To maintain compliance with our governing body the Care Quality Commission.
- To maintain Platinum Status for Gold Standard Framework in End of Life Care.
- To continue to provide and develop first-class personalised and individualised nursing care for long term care residents of the borough of Knowsley.
- To continue to invest in supporting our staff through training and development.
- To continue to ensure that we staff at maximum levels and all staff are able to enhance and develop their knowledge professionally and personally in order to ensure quality and standards of excellence.
- To continue to maintain bed occupancy at maximum levels and maintain contracts with the Local Authority and the NHS.
- To be able to safely support residents living with Dementia.
- We will also ensure we have Registered Mental Health Nurses to support a good therapeutic environment.
- To continue to maintain and develop policies and procedures as required by Local Authority and Government legislation.
- To continue to develop and maintain quality assurance throughout all aspects of the home environment and the care delivered, involving residents in the quality assurance process.
- To continue to maintain and develop strong links with the wider community.
- Continue co-operation and joint working with other professional providers of health and social care.
Ethos, Strategy and Policies
The focus of our strategy is on the continued development of staff and providing the right support in order that the levels of quality care continue to be delivered to our residents. In taking forward our strategy.
We aim to ensure that:
- Nursing care continues to be reviewed and benchmarked against government expected outcomes and standards.
- Activities and daily living within the home continues to be stimulating and varied for our residents.
- Co-operation and resource sharing continues with local providers.
- We continue to review and develop in order to promote a positive culture for people centred care.
Achievement and Performance
St. Bartholomew's has continued to maintain its excellent quality of service. The home has achieved the following:
- Platinum Gold Standard Framework Award in the excellence in End of Life Care.
- The maintenance of compliance with CQC.
- 5 star excellence in food hygiene from Knowsley Environmental Health.
- Day Centre Service for clients in the community wishing to access a varied social programme.
- We follow best practice in supporting Dignity and a variety of staff members are nominated as champions in specific areas of care including dignity and respect.
